Frequently Asked Questions (FAQ)
Click the node next to each question or double-click the question to reveal the answer for that question.
General Questions
Q. Where is the church located?
A. Sundays at 10:00 am CST. These services can also be watched live on our
website by clicking here.
Q. Which TV stations broadcast Pastors Larry and Tiz?
Q. Are my financial contributions tax deductible?
Q. Does Larry Huch Ministries provide end of year tax deduction reports?
Q. How do I get information about ministry & church events?
A. All local and national ministry events are posted on our website, www.larryhuchministries.com.
Click here to visit the Events sections
stream and video questions
Q. How fast does my internet connection need to be to view the stream?
Q. How do I watch the stream on my Android device?
A. The stock webkits Android browser does not support Flash or Scripts out of the box. That
means that for you to be able to view our stream you will need to download 2 free apps from
the Play Store. Click Here for instructions on how to find the Play Store on your Android
device. First, download Dolphin Browser and install. Then, download Super Video Player from
the Play Store. This is a plugin for the Dolphin Browser that enables live streaming. Once
you have installed both of these apps open Dolphin Browser and navigate to the Stream Page.
Last, make sure to enable Desktop User Agent in the Dolphin Browser.
Q. Is the stream or video gallery available for iPad users?
A. Our stream can be viewed on a variety of mobile devices. However, our stream is not
accessible on 1st generation iPads, since the stock browser does not support Adobe Flash or
JavaScript. Our stream is accessible on any iPad 2, 3rd and 4th generation iPads, and the iPad
Mini. LimeLight, our video hosting platform, uses a script to detect iPad users and then
automatically converts the generic embed code to an HTML 5 video tag. This allows our iPad
users to seamlessly view our stream without having to be redirect to a different page.
Q. Why can't I hear the stream very well?
Q. Can I watch the stream on my iPhone?
A. Yes, on all modern iPhone models the stream is available and plays well. However, the
stream only plays on iPhone 4, 4S, and 5 models. If you have the older iPhone 3GS, 3G, or
the original iPhone, then the Safari browser does not support Flash or Scripts, which are
required to play the stream. On these older phones you will need to find a third party
browser in the app store and a Flash plug-in that will work with the browser (start with
Dolphin).
Q. What time is the service available online after the stream ends?
product order & shipping questions
Q. How long will it take for my products to arrive?
Q. What company does Larry Huch Ministries use to ship my products?
Q. Who do I contact to clarify any customer service and shipping questions?
Q. If I mail in my order what address can I send it to?
Q. How do I handle products that need to be returned?
Q. Do you sell my contact information to ministry or marketing organizations?
A. No! Your information is kept personal and confidential.
Click here to read our Privacy Policy.
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